{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11760718,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2026","dateComplaintFiled":"08/30/2026","vin":"1c4pjmbs7ew","components":"POWER TRAIN","summary":"My vehicle is experiencing a critical structural failure directly related to Safety Recall W47. Due to severe, unmitigated drivetrain vibrations caused by internal Power Transfer Unit (PTU) input spline wear, the structural mounting fasteners connecting the PTU housing to the aluminum automatic transmission casing have completely backed out and/or sheared off while operating.When attempting to have this safety defect remedied under the active W47 recall, both the authorized Jeep dealership and Stellantis corporate customer care actively refused to honor the safety recall or conduct internal diagnostics. They have locked me into a circular loop, stating that because the structural fasteners are currently missing/broken, the issue is classified as \"missing bolts\" and is not covered under the recall. They are demanding thousands of dollars out-of-pocket to replace the hardware before they will inspect the internal components of the PTU.The ejection and shearing of these structural fasteners is a direct, documented physical consequence of the severe vibrations caused by the defective, recalled PTU. Forcing a consumer to pay out-of-pocket to repair the structural symptoms of a known safety defect before a dealership will honor a federal recall is a violation of the remedy process. This condition compromises the structural integrity of the drivetrain, increases the risk of component separation while driving, and presents an immediate safety hazard.","products":[{"type":"Vehicle","productYear":"2014","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}