{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11760980,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2022","dateComplaintFiled":"08/31/2026","vin":"3C4NJDAB9KT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"The central Uconnect infotainment display completely failed, went black, and is entirely inoperable. Because the screen is dead, the rear backup camera fails to display an image when the vehicle is shifted into Reverse. This creates a severe safety hazard, drastically reduces rearward visibility, and places the vehicle in direct violation of Federal Motor Vehicle Safety Standard No. 111 (FMVSS 111) regarding mandated rear visibility.Furthermore, this total hardware failure completely locks out access to all internal vehicle safety, climate, and driving settings that are exclusively controlled via the touchscreen. The system failed prematurely roughly one year after purchase under normal operating conditions. This issue mirrors the symptoms of major backup camera recalls issued by Stellantis for newer model years, but my 2019 VIN is currently excluded. The manufacturer has quoted over $2,000 to repair this known component defect, which consumer data shows is linked to inadequate internal thermal management and overheating design flaws. I am filing this report to urge the NHTSA to investigate and mandate an expansion of the backup camera recall to include vulnerable 2019 vehicle batches. The Uconnect screen failure occurred simultaneously with a total loss of the Engine Stop/Start (ESS) system and a complete loss of illumination on the electronic gear shifter assembly, indicating a critical cascading failure within the vehicle's low-voltage electrical distribution network","products":[{"type":"Vehicle","productYear":"2019","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]}]}