{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11761485,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2026","dateComplaintFiled":"09/02/2026","vin":"7JDEV3VL1SG","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"My 2026 Volvo EX90, with approximately 3,000 miles, experienced a complete vehicle failure while being used as our family vehicle in Phoenix, Arizona.  While my nanny was driving my two young children, including my [XXX], the air conditioning stopped functioning during approximately 110–115°F outside temperatures. After she parked, the vehicle’s displays went dark and the vehicle became completely unresponsive.  The exterior door handles also stopped functioning normally. My nanny was unable to open the rear doors from outside to remove the children and had to climb through the front seats into the rear passenger area in order to gain access and get them out of the vehicle.  The vehicle would not respond to the key, would not restart, and did not respond to Volvo’s recommended reset procedures. Roadside assistance was required and the vehicle was towed to an authorized Volvo dealership.  Several days later, the vehicle remains completely inoperable. The Volvo dealer has been unable to power the vehicle on, establish diagnostic communication with it, or open the doors normally. The vehicle is so immobilized that the dealership must place it on dollies simply to move it around the facility.  This appears to involve substantially more than an infotainment failure. The incident involved simultaneous loss of climate control in extreme heat, complete vehicle shutdown, and loss of normal exterior door access while young children were passengers.  I am particularly concerned about the potential safety implications if this failure were to occur again in extreme heat or in another situation where occupants needed to exit the vehicle quickly.  The vehicle remains at the Volvo dealership for diagnosis, and no root cause has yet been identified.  Vehicle: 2026 Volvo EX90 Mileage: Approximately 3,000 miles Location: Phoenix/Scottsdale, Arizona Injuries: None Crash: No Fire: No Police report: No Vehicle towed: Yes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]}]}