{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11761664,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2026","dateComplaintFiled":"09/02/2026","vin":"1FMSK7DH4NG","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"The rearview backup camera on my vehicle has malfunctioned and does not reliably display an image when the vehicle is placed in reverse. The manufacturer sent an official Customer Satisfaction Program notice acknowledging this as a known defect and offering a one-time no-charge replacement, stating parts availability was limited only until October 2026. When I brought the vehicle to an authorized dealership for the repair, the dealership was unable to complete it due to lack of parts and told me parts would not be available until February 2027, several months beyond what the manufacturer's own notice stated. This creates an ongoing safety risk since I cannot reliably see behind the vehicle while backing up, increasing the risk of collision with pedestrians, other vehicles, or objects. The vehicle has been inspected by the dealership's service department, which confirmed the camera issue during a service visit but could not resolve it due to parts unavailability. There were no dashboard warning lights specifically tied to this defect; the camera simply fails to display a reliable image when reverse is engaged. The component is available for inspection upon request. I have not yet received a corrected repair timeline from the manufacturer despite formally raising this issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}