{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11761674,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2026","dateComplaintFiled":"09/02/2026","vin":"1FADP3L92DL","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I purchased a 2013 Ford Focus from Boucher Ford of Menomonee Falls, WI in February, 2026. A few months later, Ford issued a recall on this car that requires the Powertrain Control Module to be reprogrammed to avoid issues like a collapsed fuel tank or stalling while driving, potentially causing an accident. I had been informed by a mechanic that this car was sold to me with a custom tune on the PCM. This tune was not disclosed to me when I purchased the car and due to the PCM being modified, the recall cannot be performed without damage to the PCM rendering the car undriveable. I tried working with Jeff Samp (General Manager) at the dealership but he told me they were not required by law to check for tunes when a car is traded in and that he could have someone \"look at the car\" but if they damage the PCM performing the recall, they will not be held responsible. I opened a case with Ford Motor Company and was informed that they would escalate to some kind of dealership oversight department and that it might take a couple weeks to get a response. I never received a response so I called Ford to inquire and was told that they are not sure why I was told that, that no such department exists, and that all they can do is call the dealership on my behalf and \"ask\" them to deal with it.   Facts: 1. They sold me a car with a modified Powertrain Control Module which can affect many things, even falsely disabling check engine lights.  2. A FEDERAL RECALL for my own safety cannot be performed on this vehicle IN THE CONDITION THEY SOLD IT TO ME, putting my safety, my passengers' safety, and the safety of other motorists at risk. 3. Boucher Ford will not remedy this issue or even contact the previous owner as I requested to find out what kind of tune is on this vehicle so that I can get it removed and this safety recall performed.   I want the PCM replaced with a new unit, with the new software that complies with this recall.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}