{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11762041,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"09/03/2026","vin":"WAUL2AF23LN","components":"UNKNOWN OR OTHER","summary":"The electronic/central door locking system on my 2020 Audi A6 malfunctioned. The vehicle and affected components are available for inspection upon request.  The vehicle was running with my two young children secured in car seats in the rear seats. I briefly exited and closed the driver's door. When I attempted to re-enter, the vehicle was locked and I was unable to gain access for approximately 10 minutes. My key fob was in my pocket but the proximity/keyless entry system failed, and repeated attempts with both my primary and spare key fobs failed to unlock the vehicle. My children were too young to operate the locks or release themselves from their car seats. I was preparing to break a window when the driver's door suddenly began functioning normally again after approximately 10 minutes.  This created a serious safety risk because I could not access my young children in the vehicle during the malfunction.  An authorized Audi dealer subsequently inspected the vehicle and diagnosed faults in both rear door latch units and recommended replacement. Audi of America has also been notified of the incident and dealer findings. The dealership quoted me a 2600$ repair for both door latches and refused to provide any assistance despite the obvious safety risk of this defect. the vehicle is almost exactly 5 years form purchase date with approximately 46k miles  Prior to this incident, the vehicle had displayed \"Central locking malfunction\" and child-lock related warnings. The front passenger door latch mechanism was also replaced by Audi under warranty in July 2024 following a previous locking-system concern.  This vehicle has now experienced locking-system problems involving multiple doors. I am concerned this intermittent failure could recur and again prevent access to vehicle occupants.  Copies of dealership inspections/repairs can be provided on request","products":[{"type":"Vehicle","productYear":"2020","productMake":"AUDI","productModel":"A6","manufacturer":"Volkswagen Group of America, Inc."}]}]}