{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11762043,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2026","dateComplaintFiled":"09/03/2026","vin":"Kmhdu46d89u","components":"STEERING","summary":"I am reporting Hyundai’s failure to complete open Campaign 127/NHTSA Recall 15V-100 on my 2009 Hyundai Elantra. I acquired the vehicle from a family member in late July 2026 after the previous owner died and the vehicle was delayed in probate. I sought recall service immediately after legal transfer. Component/system: The Electronic Power Steering (EPS) failed. Power steering assist is completely unavailable. The EPS warning lamp is illuminated and the EPS module reports DTC C1604. The vehicle and EPS system remain at [XXX] Hyundai in [XXX] and are available for inspection upon request. Safety risk: The vehicle was driven from [XXX] to [XXX] during transportation during its transfer to me, and the power steering failed en route. Loss of steering assist substantially increased steering effort suddenly& created a safety risk to the driver, passengers and other motorists. Dealer confirmation: Yes. The condition is recognized by [XXX] Hyundai. I presented the vehicle on XXX specifically for the open EPS recall, and it has remained there since. This is the second area Hyundai dealer that attempted to decline recall service. [XXX] states it cannot perform the prescribed software update because the required Hyundai tablet/programming equipment is no longer available. The dealer has also pressured me to retrieve the unrepaired vehicle and attempted to charge for diagnostics. Other inspections: Hyundai Consumer Affairs is involved under case #XXX. No police or insurance representative has inspected the vehicle. Hyundai’s latest update is that it is attempting to source either the required computer or part, but no remedy or completion date has been provided. Warnings/symptoms: When the EPS failed, the EPS warning lamp illuminated and steering assist was lost. OBD-II/EPS diagnostics subsequently identified C1604. The vehicle has been continuously available for recall repair since XXX.  Thank you for your review & assistance with this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2009","productMake":"HYUNDAI","productModel":"ELANTRA","manufacturer":"Hyundai Motor America"}]}]}