{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11762076,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2026","dateComplaintFiled":"09/04/2026","vin":"5UXCR6C09M9","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Vehicle: 2021 BMW X5 xDrive40i (G05) Mileage: 54,423 miles Component: Central Information Display (CID)/ MGU (Media Graphics Unit) Head Unit  Safety Defect: The CID intermittently goes completely blank without warning. When this occurs, the backup camera is unavailable, creating a safety hazard when reversing. Navigation, radio, Apple CarPlay, and vehicle settings are also unavailable.  Failure History/Diagnosis: The first failure occurred about one month ago while I was reversing. After several hard resets and leaving the vehicle unused for two days, the display began working again.  The failure occurred again yesterday when my spouse started the vehicle. I took it to Bobby Rahal BMW of South Hills, PA. The BMW technician confirmed that the head unit (MGU) and RAM (Receiver Audio Module) are not communicating. The technician also found corrosion on the head-unit power connector and inside the head unit, suggesting moisture intrusion and/or an internal electrical short.  The dealer recommended replacing the head unit, with the part costing over $4,000, plus labor and additional diagnosis to identify the source of the leak/moisture causing the corrosion.  Inspection: The defect was inspected and confirmed by the BMW dealer. The failed component is available for inspection upon request. There were no police or insurance inspections.  Warning Signs: There were no warning lights or messages before either failure. The display simply went blank. The failure is intermittent and unpredictable.  Safety Concern: The CID can suddenly fail during operation, including while reversing, causing loss of the backup camera and other critical functions. Corrosion inside the head unit and on its power connector raises concern about a recurring moisture-intrusion or electrical/design defect.  I request that NHTSA investigate whether this is a recurring safety defect affecting BMW X5 G05 vehicles and determine whether a recall or corrective action is warranted.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X5","manufacturer":"BMW of North America, LLC"}]}]}