{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11762138,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2026","dateComplaintFiled":"09/04/2026","vin":"yv4l12dl6n1","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"Component Failure & Inspection Availability: Infotainment Head Unit (IHU) / Audio Module (AUD) running Android Automotive OS. The vehicle and its components are available for inspection upon request.  Safety Risk: The audio system completely crashes approximately every 3 drive cycles. This failure disables all safety-critical audio features, including turn signal clicks, backup camera and parking sensor chimes, blind-spot/cross-traffic warning alerts, and emergency system tones. Operating the vehicle without audible turn signals or proximity chimes creates significant driver distraction and an immediate hazard to traffic safety.  Dealer / Service Confirmation: The issue occurs intermittently during daily operation and is being reported to Volvo dealer service  Prior Inspection: The vehicle has been inspected by Volvo service department  Symptoms & Onset: The problem began following a recent Android Automotive OS software update. No warning lamps, error messages, or indicators appear prior to the failure. The entire audio bus shuts off either at vehicle start or mid-drive. The only temporary workaround is forcing an infotainment reboot by holding the center display home button for 20–30 seconds, but the complete audio failure recurs every few drive cycles.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLVO","productModel":"XC60","manufacturer":"Volvo Car USA, LLC"}]}]}