{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11762404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2026","dateComplaintFiled":"09/06/2026","vin":"1FM5K8D8XFG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The analog rearview backup camera module failed. The physical component is still installed in the vehicle and is available for inspection upon request.  The driver is left completely blind to pedestrians, small children, and obstacles behind the vehicle when backing up. The driver is forced to repeatedly stop the vehicle in active traffic lanes to wait for the black screen to reset, creating an immediate risk of rear-end collisions. Yes. The failure was confirmed by a certified Ford dealership service department, which provided an estimate for a replacement camera module but failed to perform the physical repair. The vehicle was brought to a certified Ford dealership for inspection, but the service department turned the vehicle away, claiming the safety recall remedy was unavailable and refusing to log the inspection or create an official service record. There were no warning lamps or dashboard messages. The symptoms began in 2021/2022 with intermittent screen distortion and blue screens, which eventually degraded into a permanent, total black screen failure while shifted into reverse.","products":[{"type":"Vehicle","productYear":"2015","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}