{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11762590,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2026","dateComplaintFiled":"09/07/2026","vin":"YV4BR0DL7N1","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"On [XXX], at 82,371 miles, my daughter's 2022 Volvo XC60 T8 Recharge was diagnosed with DTC BECM-P0BBD92 (Hybrid/High Voltage Battery Pack Voltage Variation) and a confirmed Cell Module F failure (Repair Order #[XXX], Bob Penkhus Motor Co Volvo Cars, Colorado Springs, CO). The dealer instructed her not to charge the vehicle pending repair. The replacement part (Cell Module F, Part #36003341) has been on indefinite backorder since diagnosis — initially quoted at 6 weeks, still unavailable as of this report. This vehicle falls within NHTSA Recall 25V-179 (LG high-voltage battery modules, fire risk when fully charged and parked). NHTSA's VIN lookup shows this VIN as having no unrepaired recalls, which I believe reflects only a prior software-monitoring update rather than a physical hardware fix — this diagnosed cell failure occurred after that update, is consistent with the exact failure mode described in the recall, and cannot currently be repaired because the remedy part is unavailable. Volvo Cars USA opened and then closed a corporate case (#[XXX], closed June 19, 2026) declining further assistance, stating its only obligation is to repair the vehicle — which it cannot presently do.  It has been 138 days with no resolution on this matter.  My name is [XXX] (father) and I can provide notarized authorization to act on my daughter's behalf on this matter.  Thank you very much for your kind assistance.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLVO","productModel":"XC60","manufacturer":"Volvo Car USA, LLC"}]}]}