{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11762634,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2025","dateComplaintFiled":"09/07/2026","vin":"5FPYK3F15SB","components":"STEERING,SUSPENSION,SERVICE BRAKES","summary":"I am reporting an urgent potential safety defect involving my 2025 Honda Ridgeline Sport, in Puerto Rico. Since the first oil/filter service, the vehicle has repeatedly developed a grinding/growling/knocking-type noise and physical sensation through the steering wheel and cabin, especially on rough, porous or uneven pavement and during minor road irregularities or braking/load changes. The condition has been reported to Honda-authorized service multiple times (about four visits over nearly a year), but the cause was initially not identified.  On 08/20/2026 Flagship Honda advisor informed me it was rack and pinion broken.  On 08/24/2026, Flagship Honda (Kennedy Ave., San Juan, PR 00920), RO #XXXXXX, at 12,556 miles, documented a steering-system inspection and found a “golpe” (knock) in the steering column. The written diagnosis states the steering column had internal wear in the motor and “cruje al moverse” (creaks/cracks when moving), requiring replacement. Honda authorized the repair.  On 09/01/2026, under warranty, Honda replaced the steering column assembly (Part #XXXXXX) under RO #XXXXXX, at 12,870 miles. The dealer documented replacement, alignment, and a 2-mile road test, stating the condition was corrected.  However, the exact same grinding/growling noise and physical sensation remain after replacement. I reported this again to the dealer on 09/07/2026 and was told another appointment with a Honda inspector is required for further diagnosis.  I am very concerned because this recurring steering-related condition remains unresolved in a nearly new vehicle, and the true root cause is unknown. I am concerned about possible loss of steering control or another safety consequence, especially with my family in the vehicle. I respectfully request that NHTSA review this complaint and determine whether this may represent a safety-related defect affecting other 2025 Ridgelines. I have repair orders and warranty documentation supporting these facts.","products":[{"type":"Vehicle","productYear":"2025","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]}]}