{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11762746,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2026","dateComplaintFiled":"09/08/2026","vin":"5XYPG4A55GG","components":"ENGINE","summary":"I am filing this complaint regarding a 2016 Kia Sorento, VIN [XXX].  The vehicle suddenly broke down while my [XXX] daughter was driving in [XXX] and was taken to Sooner Kia in [XXX]. The dealership diagnosed the engine as seized and stated that it failed because there was no oil, requiring engine replacement.  We dispute that conclusion. Within approximately five minutes of the breakdown, my daughter checked the oil at her father’s direction, and the level appeared normal. A mobile mechanic later inspected the vehicle and also reported that the oil level was normal and appeared clean.  Sooner Kia now claims the engine was “bone dry” and that lack of oil caused the seizure. We have requested documentation showing how much oil was found, whether any oil was drained, what testing was performed, what internal damage was identified, and what evidence proves that oil starvation caused the failure. We have not received documentation establishing the cause.  This is concerning because NHTSA previously investigated loss of motive power involving 2016–2017 Kia Sorento vehicles with 3.3L Lambda II engines under PE23-019. Kia later created extended warranty campaign WTY035 for certain related failures.  Please document this complaint and review whether this engine failure may be related to those known issues. We are being asked to authorize an expensive engine replacement without evidence supporting the dealership’s conclusion.  Vehicle: 2016 Kia Sorento VIN: [XXX] Dealership: Sooner Kia, [XXX] Manufacturer: Kia America INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}