{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11762893,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2026","dateComplaintFiled":"09/08/2026","vin":"5XYPHDA51GG","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I am filing a safety complaint regarding a severe, sudden electronic and mechanical failure of the shift interlock system and the Body Control Module (BCM) that compromises vehicle control and leaves the vehicle stranded in active traffic conditions. While attempting to operate the vehicle, the shifter lever suddenly became physically jammed and highly resistant, refusing to shift out of the \"Park\" position or smoothly engage into \"Drive.\" Simultaneously, the gear selector indicator (P-R-N-D) on the digital dashboard display went completely blank, indicating a total loss of network communication between the transmission range system and the vehicle's central computer network. Because the vehicle's electronic safety \"handshake\" failed, the vehicle suffered a no-start condition. To operate the vehicle or move it out of harm's way, I am forced to use the mechanical manual shift-lock override tool. Diagnostic scanning at a professional repair facility confirmed a hard Code P0955 (Auto Shift Manual Mode Circuit Malfunction) due to an internal electronic failure inside the Body Control Module (BCM), which handles the safety grounding circuit for the shift interlock solenoid. Safety Risk Statement: This component failure introduces a severe safety hazard. If a driver is required to quickly shift gears or move the vehicle out of an active roadway, intersection, or railway crossing during an emergency, the physical locking of the shifter and sudden communication dropout prevents immediate vehicle control. Bypassing a safety system via a physical override tool while stranded in traffic is a dangerous distraction. There is an existing safety recall for this model year regarding shifter rollaways (Recall SC246), but it does not address this opposite, widespread BCM circuit failure that permanently traps the shifter and disables dashboard monitoring. I request that the NHTSA investigate this systemic Kia BCM failure pattern for a retroactive safety recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}