{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11763022,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2026","dateComplaintFiled":"09/09/2026","vin":"1C6SRFJP7TN","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"On XXX, I leased a 2026 Ram 1500 truck from Enterprise Rent-A-Car ([XXX] branch) with a friend, both of us being young women.  While traveling, the vehicle suffered a catastrophic electronic system failure. The truck’s central computer completely desynced from the key fob, locking two female occupants out and leaving us stranded and vulnerable in a remote area. It also began alerting about “ checking tire pressure system despite checking all tires. A passerby stopped (dangerous) and by offered a used AirTag battery, the red light in the fob was working before and after the battery change. It started once, we were forced to sleep in a running vehicle, afraid to turn it off. Eventually the tire pressure alert over rode the key fob alert so we reached  a secure location and turned off and locked the truck. After breakfast we were completely locked out and stranded again. We tried a replacement NEW fob battery but still didn’t sync leaving us stranded AND locked out.  Because Enterprise corporate actively alters manufacturer safety equipment by stripping the physical, manual emergency backup key blades out of the key fob housings, we had absolutely no physical mechanism to override the locked doors to seek shelter or access the cabin during this system failure.A subsequent VIN search on the official NHTSA database proved that this exact vehicle had an active, unresolved federal safety recall for software defects (NHTSA Recall Campaign #26V-531 / Manufacturer Recall #78D) issued on XXX.  Enterprise held this vehicle in its active fleet and rented it to me eleven full days after the federal safety recall went live, violating federal laws governing rental fleet recall compliance. The specific software defect cited in the federal recall matches the exact electrical system crash that disabled our vehicle, locked out our security protocols, and put our physical safety at risk TWICE.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2026","productMake":"RAM","productModel":"1500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}