{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11763294,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"09/10/2026","vin":"5TDYSKFC0MS","components":"STRUCTURE","summary":"The rear power liftgate hinges on my 2021 Toyota Sienna failed structurally under normal, everyday operation. The power liftgate motor and struts appear to exert uneven or excessive pressure on the rear hatch assembly, causing the metal hinges to crack. Before the failure, we noticed a loud popping/grinding sound when opening the hatch, which quickly progressed to the liftgate binding and misaligning.  This is a severe safety hazard because the structural failure prevents the heavy rear hatch from closing or latching securely, creating a risk that it could fly open while driving, dropping cargo onto the roadway or exposing passengers. It also creates a risk of the heavy door falling unexpectedly on someone loading the vehicle. The vehicle had to be taken to a dealership body shop for structural repairs due to the cracked metal, costing me over $1,500 out of pocket. Toyota has not issued a recall or good faith reimbursment for this known design defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]}]}