{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11763344,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2026","dateComplaintFiled":"09/10/2026","vin":"KMHD84LF4LU","components":"ENGINE","summary":"The vehicle entered limp mode. The Hyundai dealer diagnosed a camshaft problem, said the repair would be covered, ordered the part, and began the work. After the engine was opened, the dealer noted sludge/varnish and denied coverage, claiming lack of maintenance. This VIN is included in safety recall 21V301 for improperly heat-treated piston oil rings on the 2.0L Nu MPI engine. Hyundai told NHTSA that chipped rings can scuff the cylinder bore, cause accelerated oil consumption, knocking, oil-pressure warning, connecting-rod bearing seizure, stall, and in limited cases fire. The published remedy is inspection of the cylinder bore and piston skirt, engine replacement if damage is found, and PNSS software, at no charge. Hyundai National Consumer Affairs Case #XXX. I sent a written demand that they complete Campaign 203 and not convert an open safety recall into a customer-pay job. On XXX, case manager Mohammad issued a letter denying only “limited warranty” coverage for lack of Owner’s Manual maintenance. That letter does not state whether the Campaign 203 bore/skirt inspection was done, does not state whether PNSS was installed, and does not decide the incomplete recall. Oil and filter were changed on a regular schedule by the owner’s family using the specified oil. A signed affidavit was provided. Hyundai’s warranty does not require dealer-only oil changes. The symptom of the recalled oil-consumption defect (varnish/sludge) is being used to refuse the recall remedy. The vehicle remains unrepaired. I have not authorized customer-pay work or disposal of parts. What I want NHTSA to do Record this as an incomplete recall remedy. Require Hyundai Motor America to complete Campaign 203 on VIN [XXX]: perform the official bore and piston-skirt inspection, replace the engine if abnormalities exist, install PNSS, and cover related camshaft/engine damage found when the engine was opened, at no charge.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HYUNDAI","productModel":"ELANTRA","manufacturer":"Hyundai Motor America"}]}]}