{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11763493,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2026","dateComplaintFiled":"09/10/2026","vin":"1N4AZ1CP7KC","components":"ELECTRICAL SYSTEM","summary":"My vehicle is subject to open NHTSA Recall 24V-700 (Nissan internal R24B2), for excessive lithium deposits in HV battery cells causing rapid heating during Level 3 DC fast charging, with a stated fire risk.  At approximately 112,000 miles, my vehicle displayed the warning \"Service EV System. Unable to restart after power off.\" I brought the vehicle to Dublin Nissan Service Department on July 2, 2026, where the dealer diagnosed a leak in the HV battery cells consistent with the defect described in Recall 24V-700. On July 20, 2026, I received a diagnostic estimate quoting me $5,162.23 for battery and $2,999.99 for the accessory/parts — charged to me as a customer-pay repair — along with a stated wait of 3-4 months for battery availability.  This directly contradicts Nissan's own published remedy for Recall 24V-700, which states: \"If a particular DTC for the EV battery is generated, the vehicle cannot be operated without a battery replacement... this repair will be performed free of charge for parts and labor... Nissan will provide a complimentary rental vehicle.\" The recall further states that if the dealer cannot obtain a battery, Nissan will contact the customer within 3 business days to offer repurchase above Kelley Blue Book private-party value.  I contacted Nissan Consumer Affairs, who refused to authorize a free battery replacement and refused to consider repurchase, stating I did not qualify because I purchased the vehicle from a third-party dealer rather than a Nissan dealer. Nothing in the official recall remedy language conditions the free replacement or repurchase offer on where the vehicle was purchased.  I am requesting NHTSA's assistance in ensuring Nissan honors the free-of-charge battery replacement and/or repurchase remedy as stated in its own recall documentation for Recall 24V-700.","products":[{"type":"Vehicle","productYear":"2019","productMake":"NISSAN","productModel":"LEAF","manufacturer":"Nissan North America, Inc."}]}]}