{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11763532,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2026","dateComplaintFiled":"09/11/2026","vin":"KNDJ33AU2L7","components":"ENGINE","summary":"I own a 2020 Kia Soul with approximately 39,000 miles. I brought the vehicle to an authorized Kia dealer in connection with an engine safety recall (sc209). During the recall process, the engine failed Kia’s required testing, and I was advised that engine replacement was being submitted for approval.  Kia subsequently requested my historical oil-change records and advised the dealer that the PWA case would be closed and denied if additional maintenance records were not provided within five business days. I no longer have complete receipts for oil changes that were performed over the approximately six years I have owned the vehicle.  My concern is that the vehicle failed testing performed as part of an acknowledged safety recall, yet the recall remedy may be denied solely because I cannot produce a complete historical set of oil-change receipts. The vehicle has fewer than 40,000 miles. I am requesting that NHTSA review whether conditioning the recall-related engine replacement on complete maintenance documentation is consistent with the required remedy for this safety recall.","products":[{"type":"Vehicle","productYear":"2020","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}