{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11763553,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2026","dateComplaintFiled":"09/11/2026","vin":"5FNYF6H94HB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I own a 2017 Honda Pilot equipped with the 9-speed automatic transmission. I am reporting what I believe may be transmission/torque-converter failure and a potential safety concern.  The vehicle began experiencing shuddering, jerking, and hesitation. There is significant RPM fluctuation and harsh shifting. The problem occurs on highway speeds, accelerating or shifting lanes, 40–60 mph. During these episodes, the acceleration stalls and is accident prone.   8 months ago, I brought the vehicle to an authorized Honda dealer because of these symptoms, they couldn't get the code. 3 months ago, I went again for same issues, the dealer diagnosed a damaged air-intake hose and I paid for replacement. However, immediately driving off the lot, the original symptoms continued after the repair.  I returned the vehicle to the Honda dealership because the problem persisted. The dealership has now diagnosed transmission failure and has estimated the repair at approximately 10,000.  American Honda has offered approximately 60% goodwill assistance toward the repair, leaving me responsible for approximately 4,000.  I am concerned because there are numerous reports involving transmission and torque-converter problems in 2017 Honda Pilots. Honda has issued technical service information concerning transmission and torque-converter conditions in this model year, including information involving the 9-speed automatic transmission. I am also aware of other NHTSA complaints involving premature 9-speed transmission and torque-converter failure in 2017 Honda Pilots.  My vehicle has previously required other Honda-recognized repairs, including fuel-injector/emissions-related repairs that Honda covered.  I am submitting this complaint because a transmission or torque-converter malfunction that causes hesitation, harsh or unexpected shifting, loss of acceleration, or loss of motive power can create a serious safety risk, particularly while entering or traveling on a highway or crossing traffic.","products":[{"type":"Vehicle","productYear":"2017","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}