{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11763854,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2026","dateComplaintFiled":"09/12/2026","vin":"JF2GTAEC3L8","components":"ELECTRICAL SYSTEM","summary":"I own a 2020 Subaru Crosstrek. While driving on the freeway in heavy traffic, I had to make a hard stop due to traffic ahead. When the vehicle came to a complete stop, the engine automatically shut off as part of the vehicle’s auto start-stop system. When I released the brake to proceed with traffic, the vehicle attempted to restart, but displayed a “Disabled” message and the auto start-stop system became disabled. I had to turn the vehicle completely off and restart it manually while stopped in active freeway traffic.  This created a significant safety concern because the malfunction occurred on the freeway while surrounded by moving traffic. If the engine had failed to restart, the vehicle could have remained stopped in an active traffic lane, potentially increasing the risk of being struck by another vehicle or creating a traffic hazard.  There were no warning lamps or other symptoms before the incident. The first indication of a problem was the “Disabled” message immediately after the vehicle attempted to restart following the automatic engine shutoff.  I subsequently took the vehicle to a Subaru dealer for inspection. The dealer found a starter cancel code 06, described as “starting failure is detected when the system restarts the engine.” The dealer determined that the starter motor was bad and recommended replacement of the starter motor and fuel pump relay. The dealer has therefore confirmed a problem with the starting system associated with the auto start-stop restart function.  The vehicle and affected components are available for inspection upon request. The recommended repair cost from the dealer was $1,266.45. The recommended repair has not yet been completed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"SUBARU","productModel":"CROSSTREK","manufacturer":"Subaru of America, Inc."}]}]}