{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11763949,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2026","dateComplaintFiled":"09/13/2026","vin":"1FTER4EH4ML","components":"POWER TRAIN","summary":"While driving from [XXX] to [XXX] on XXX my 2021 Ford Ranger's dash light came on and I noticed harsh shifting and the vehicle began jolting unpredictably while I was driving at highway speeds. To avoid imminent danger, I pulled off the 101 and slowly drove to the closest Ford dealership, Vista Ford Lincoln of [XXX], in order to have the truck assessed. Technicians performed a diagnostic evaluation and retrieved DTC P0766 (shift solenoid \"D\" performance/stuck off) and P2703 (transmission friction element \"D\" apply time.) These codes are the documented engineering signature of internal CDF clutch drum bushing migration- a known, widespread manufacturing defect inherent to Ford's 10R80 transmission platform. Vista Ford confirmed the transmission required a complete replacement, but assured me that I could slowly drive the truck home to [XXX] for the repair. [XXX] of [XXX] confirmed the error codes and quoted me 9,857.86 to repair the existing transmission and 13,295.84 to replace the transmission. I reached out to Ford Corporate (case number: [XXX]) who explicitly refused a reasonable goodwill remedy, offering only a 10% discount against [XXX]'s replacement quote. This left me with an untenable 11, 966.26 bill for a known factory defect, therefore I transferred the truck to B'N'C Mobile Auto Repair where the transmission replacement cost me 7, 954.73 Although the 5 year express powertrain warranty concluded on XXX, a major vehicle powertrain components failing at just 48,820 miles under normal during conditions is dangerous and unacceptable. I have preserved all diagnostic sheets, including trouble codes, paid receipts and my original 2021 sale contract.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"RANGER","manufacturer":"Ford Motor Company"}]}]}