{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11764128,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"09/14/2026","vin":"5XXG34J29RG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Beginning only about 6 months after I purchased the vehicle, the audio system intermittently screams at me, blasting at over 800 decibels road, engine noise and audio interference noises so that I cannot hear the radio, the telephone, turn it off or down, even when the audio infotainment system is not running.  The only way to keep the vehicle from doing this when it occurs is to turn off the car.  The noise is so loud that I cannot hear oncoming vehicles, including emergency vehicles, nor can I use the bluetooth phone system  - if necessary I would have to break the state law about holding my phone to scream into it- even if someone could hear me on the other end.  If I had the windows open, the audio system would break local noise ordinances.  It is almost impossible to drive the vehicle when this occurs even though the dealership has said several times that I must bring it in when it is occuring; on one occasion to fulfill this requirement, I put in my earbuds and played music to drive to them for 1 hr to drown out the sound still surpassing my ability to safely focus on the road.  Having documented PTSD, ADHD and anxiety disorder, having to drive the vehicle not knowing when and if this sound issue is going to return, makes it incredibly hard to feel safe when driving my own car, originally purchased new from Carriage Kia of Woodstock in December of 2023 after they diagnosed my last vehicle as needing an engine replacement.  Having to drive from [XXX] to [XXX] everyday from work, I need reliable and safe transportation to do so, of which this car has not provided given the many issues we have had, including this ongoing problem which puts me at risk every time it occurs and on edge while driving each time it could. Attached is the list of service issues related to this vehicle including the documented ongoing electrical issue tied to the infotainment system, which Kia now acknowledges but suggests is out of warranty despite its existence for over 2 years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]}]}