{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11764312,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2026","dateComplaintFiled":"09/15/2026","vin":"3VWC57BU5MM","components":"SERVICE BRAKES","summary":"There appears to be a known issue with the rear braking system on the VW Jetta for various model years including 2021.  The issue seems to be a combination of soft brake pads combined with the autonomous braking system which overuses the brakes and causes premature wear.  This rear autonomous braking system cannot be turned off.  VW acknowledged this issue by issuing Policy and Procedure Bulletin VWP 22-18 on 12/20/2022 which extended the warranty on the rear brake pads to 2 years or 24K miles.  This extension was due to a premature wear issue though they did not acknowledge in the bulletin that the autonomous braking system was to blame or faulty.  I had to replace my rear brakes and rotors at 25,100 miles and have now been told I need to do this again at 47,800 miles.  I paid over $500 the first time and have been quoted over $600 this time.  I believe VW is aware that the rear braking system is faulty and is causing excessive wear to brake pads and resulting damage to rotors.  This premature wear could lead to a safety issue if the rear brakes do not function as needed.  I believe VW should issue a recall for the rear braking system and fix the issue rather than force consumers to keep replacing pads/rotors every 24K miles.    I will attach the service bulletin from VW along with my invoice for replacing my brakes at 25K miles and the estimate to replace them again at 47,800 miles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}