{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11764588,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"09/15/2026","vin":"KNDCB3LC7J5","components":"UNKNOWN OR OTHER","summary":"My 2018 Kia Niro had the Hydraulic Clutch Actuator (HCA) replacement in 2024 due to a recall. About two years later, it failed again causing the call to completely stop working creating safety issues for me. The car was towed to the dealership but Kia refused to pay for the fix. I eventually paid for the fix and requested a reimbursement since my vehicle is directly impacted by Safety Recall Campaign SC276 (NHTSA Campaign 23V534000) due to a critical design defect causing fluid leaks and electrical fire hazards. Kia never responded after initial request for escalation on August 4th, then August 14th, then August 21st and finally a voicemail on September 1st.   Under federal safety regulations managed by the National Highway Traffic Safety Administration (NHTSA), a manufacturer's statutory obligation to permanently resolve a safety-related defect does not expire if a previous, interim campaign remedy fails. The secondary failure at 44,723 miles demonstrates that the initial remedy failed to permanently safeguard the vehicle against the safety hazard. Per Kia's official recall notification, owners who incur expenses to remedy this specific issue have the opportunity to obtain complete reimbursement.   Thank you for your prompt attention to restoring safety compliance to my vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"NIRO","manufacturer":"Kia America, Inc."}]}]}