{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11764611,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2026","dateComplaintFiled":"09/16/2026","vin":"1GKS1BKD1PR","components":"ELECTRICAL SYSTEM","summary":"I have a 2023 GMC Yukon SLT. The OnStar/telematics system stopped working. The blue OnStar button does not function, and the vehicle no longer communicates with the myGMC app, resulting in the loss of OnStar and connected services. A GMC dealership diagnosed a failed OnStar/telematics module and advised that replacement will cost approximately $1,200. This creates a safety concern because OnStar provides emergency services, including Automatic Crash Response and the ability to request emergency assistance from inside the vehicle. A module failure could leave an occupant without access to these services when they are needed most. I am also concerned that OnStar and telematics failures appear to be reported by owners of multiple GM vehicles, suggesting this may not be an isolated failure. I am requesting that this issue and similar complaints be investigated to determine whether there is a broader defect requiring a recall, warranty extension, service campaign, or other corrective action.","products":[{"type":"Vehicle","productYear":"2023","productMake":"GMC","productModel":"YUKON","manufacturer":"General Motors, LLC"}]}]}