{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11764997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2026","dateComplaintFiled":"09/17/2026","vin":"1FMSK8DH7LG","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"Vehicle: 2020 Ford Explorer XLT Active Recall: Ford #26S48  The transmission on my 2020 Ford Explorer has completely failed, leaving my vehicle inoperable and my family stranded. The vehicle is currently located at a local Ford dealership, just sitting there waiting for a fix. My vehicle started shifting gears randomly while driving, causing a lot of jerky movements. My wrench light came on the dashboard, and I instantly took my SUV to a local Ford dealership for inspection. After the inspection, the dealership described metal shards floating in my transmission fluid and stated that the only way to fix the issues is to pay for a brand-new transmission to be installed. Having both the dashboard warning light (wrench icon) and shifting issues alongside metal shards strongly points to active internal mechanical damage matching the 26S48 recall pattern associated with my exact VIN. Although my VIN is tied to active safety recall 26S48 for this exact component failure, the dealership refuses to repair it, stating that an official corporate remedy/parts are not available yet. Furthermore, the dealership attempted to quote me roughly $10,000 out of pocket for a transmission replacement for an emergency fix. When I contacted Ford Corporate, they confirmed the lack of a current remedy and refused to provide alternative transportation (such as a loaner or rental vehicle), instead telling me to pay out-of-pocket for a rental or independent repair and \"hope\" for a future reimbursement. As a single-income family currently navigating an extreme financial hardship due to medical issues, paying thousands out-of-pocket or taking on high debt for a manufacturer defect seems impossible and an unfair burden. Forcing a family to choose between severe financial strain or being left indefinitely without a vehicle due to a delayed manufacturer remedy defeats the entire protective intent of the safety standards enforced by NHTSA.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}