{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11765467,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2026","dateComplaintFiled":"09/19/2026","vin":"2FMPK4J92KB","components":"POWER TRAIN","summary":"Experienced a shudder when accelerating from a stop, increasing in intensity as time went on.  There was no warning lamp or any other indication from the vehicle system that there was a problem. After a few weeks of increasing concerns, I brought the car in to my Ford Dealer for diagnostics. Ford Dealer confirmed this was due to a failing torque converter, which is very common in this vehicle, and a Technical Service Bulletin had just been issued for this.  I was advised not to drive it, as it would eventually cause severe damage to the transmission. Additionally, continued driving could lead to sudden acceleration loss, engine stalling in traffic, and dangerous transmission overheating which are serious safety concerns for myself and drivers around me.  I contacted Ford for financial assistance with this repair because they were fully aware of this common problem with their vehicles, and my car was just out of warranty.  Ford offered to pay 40% of the repair, but I still ended up paying over $4,000 out of pocket to repair an issue that was a result of their faulty factory product that should have been part of a mass recall. It took 7 long weeks for this repair to be completed due to low availability of several parts that were on back-order.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}