{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11765555,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2026","dateComplaintFiled":"09/19/2026","vin":"5XYRL4LCXMG","components":"STEERING,UNKNOWN OR OTHER,ENGINE","summary":"While driving my 2021 Kia Sorento, the electronic power steering suddenly failed/intermittently cut out while the vehicle was in motion. The steering wheel became extremely stiff and difficult to turn, making the vehicle very hard to control and creating a serious risk of a crash. I had to muscle the wheel to get out of traffic turn the vehicle off and on several times before steering worked again. Because the steering failure occurred while driving THREE TIMES in the last two weeks and could recur without warning, I considered the vehicle unsafe to continue operating and had it taken to a Kia dealership for inspection.  The vehicle has also experienced repeated electrical/electronic issues, including difficulty starting and recognizing both key fobs. Every time now, the engine requires approximately 3–4 attempts to start. There have also been problems with the climate-control system and other electrical components. I am concerned these issues may be related to a broader electrical, voltage, control-module, or electronic power-steering problem.  The vehicle is currently available for inspection by the dealer/manufacturer upon request. The exact cause of the steering failure has not yet been confirmed. I have requested that the dealer inspect the electronic power steering system, retrieve any stored or historical EPS/IBU fault codes, and evaluate the vehicle’s battery, charging system, grounds, wiring, and related electronic control modules.  The steering failure created an immediate safety hazard because normal steering assistance was lost while the vehicle was moving. There was little or no meaningful warning before the steering became extremely difficult to operate. I am reporting this because I am concerned the condition could recur and result in loss of vehicle control. I have two small children and this is my only means of transportation.","products":[{"type":"Vehicle","productYear":"2021","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}