{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11765933,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2026","dateComplaintFiled":"09/21/2026","vin":"3N1AB9DV8TY","components":"UNKNOWN OR OTHER","summary":"On XXX, while driving a 2026 Nissan Sentra rental with approximately 5,000 miles, I was traveling about 75 mph on a freeway in [XXX]. The vehicle suddenly and unexpectedly rapidly decelerated/braked and became disabled. I had no warning before the failure and was barely able to get partially out of the travel area. After stopping, the vehicle was effectively immobilized. I could not shift it into neutral or otherwise move it safely completely out of danger. The steering/wheels would not allow us to move the vehicle normally. During the incident, the vehicle displayed a message stating that a system/software update was required. During the update process, I was unable to operate the emergency hazard flashers, leaving the disabled vehicle without hazard lights while we were still dangerously close to freeway traffic. A law-enforcement officer observed us, turned around, and stopped behind the vehicle with his emergency lights activated. He attempted to assist us but was also unable to get the vehicle moved normally. No police report was made, but I retained the responding officer's business card and can identify him. After the vehicle completed at least part of the process it was performing, I was eventually able to get it moving and reach a safer location. Alamo was notified, and I ultimately exchanged the vehicle. The exact component/system that failed is UNKNOWN. I do not know whether the software/update condition caused or contributed to the failure, but I am reporting it because the update message and inability to use the hazard flashers occurred in connection with the incident. I have requested that Alamo preserve the vehicle and its electronic, diagnostic, telematics, and software/update data. There was no collision or physical injury, but the sudden deceleration at highway speed, immobilization near freeway traffic, inability to move the vehicle to safety, and inability to use the hazard flashers created a serious risk of a high-s INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2026","productMake":"NISSAN","productModel":"SENTRA","manufacturer":"Nissan North America, Inc."}]}]}