{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11766002,"manufacturer":"Porsche Cars North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2023","dateComplaintFiled":"09/21/2026","vin":"WP1AA2AY6KD","components":"UNKNOWN OR OTHER","summary":"Complaint regarding a battery-monitoring/sensor issue, 2019 Porsche Cayenne and Porsche\u2019s subsequent handling of the related repair. On May 22, 2023, at approximately 27,625 miles, my 2019 Porsche Cayenne was serviced by Fox Valley Porsche under Repair Order 103905. While driving a \u201cbattery charging warning.\u201d showed,  I was very scared. Dealer diagnosed a battery sensor failure and replaced the 12-volt battery. The invoice shows a battery charge of 1,957.87, plus labor. Repair documentation states \u201cWMJ9 \u2014 Campaign not required.\u201d  I am asking NHTSA to investigate, whether the battery-sensor condition that resulted in my battery being replaced was related to the condition addressed by Porsche campaign WMJ9 and whether this condition can cause premature or unnecessary 12-volt battery replacement.  Porsche subsequently identified the active fault associated with my vehicle as P1D6C00 and described it as a defect in the battery sensor located inside the battery. Porsche also stated that the vehicle\u2019s battery-sensor software was already at software level 0164 and therefore the WMJ9 campaign was not performed.  Porsche\u2019s WMJ9 campaign addressed a battery-sensor/software condition involving incorrect battery-aging calculations and the potential for premature battery replacement. Because my vehicle had a battery-sensor fault and the dealer replaced the battery during the same general period that this campaign existed, I repeatedly asked Porsche and the dealer to establish why my battery itself required replacement rather than the condition being addressed through WMJ9.  I requested objective documentation: \u2022 battery\u2019s state of health/capacity at May 2023 repair; \u2022 battery test results; \u2022 diagnostic evidence physical battery failed, rather than only the battery sensor; \u2022 PIWIS diagnostic/scan information or other supporting diagnostic records; \u2022 basis for determining WMJ9 was unrelated  Neither dealer, nor North America Porsche could provide factual test results.","products":[{"type":"Vehicle","productYear":"2019","productMake":"PORSCHE","productModel":"CAYENNE","manufacturer":"Porsche Cars North America, Inc."}]}]}