{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11766544,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2026","dateComplaintFiled":"09/23/2026","vin":"5XXGU4L19KG","components":"UNKNOWN OR OTHER","summary":"My car was parked when my Kia Optima Panoramic sunroof exploded. It was between 8:00-8:30 a.m. Friday XXX. It sounded like an explosion. I was sleeping and the explosion woke me up. The sunroof was closed and the car was parked.  We r not aware of anything coming in contact with the sunroof. Actually the sunroof exploded from inside the car. The broken glass was pointed upwards. I’m concerned that this is a serious hazard if it occurs while I was driving it would have caused a serious accident or even a death. I notified KIA Customer Care Center. XXX  Case # XXX. I also sent them a letter concerning the event with photos.  I have found information that other reported KIA panoramic sunroof failures and concerned that this may be part of a bigger problem. Customer Care rep [XXX] told me to take the car to a dealer. Cannot see me for 3 weeks and charge $209.99. Called customer care again talked to Risha, told me not to take to dealer and not pay anything. Then wait for someone to get back to me.  That was XXX. If I haven’t had any contact from Kia I’m supposed to call back XXX.  Still waiting. I am asking NHTSA to document this incident and review whether there is a safety- related defect or pattern involving panoramic sunroofs on KIA vehicles, including the 2019 KIA OPTIMA. Car is 7 years olds an 72,400 mi. The warranty is 5yrs -60,000.  Please include this complaint in NHTSA’s records concerning the 2019 Kia Optima and Panoramic sunroof failures. I authorized NHTSA to share my complaint and identifying vehicle information with Kia if that is necessary to investigate the issue.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]}]}