{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11766720,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2026","dateComplaintFiled":"09/24/2026","vin":"1C4HJXDG5JW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I had Recall issue occur on my 2018 Jeep Wrangler JLU #19A Clutch Assembly. The issue also damaged the Transmission as stated possible in the recall.   Additionally the dealership reported that recall required replacement of the cluster (Instrument cluster with all gauges).  This was all done.  However, upon picking up the jeep and driving home, I realized that the cluster was no longer showing what gear the car is in.  I called and reported to the dealer. They asked me to bring in as they though might be a software update or something, they would hook to machine.  In the meantime the jeep started experiencing issues where every emergency light on cluster would go off.  I would lose power steering, and I could not even turn the car off.  I had to stall the car to get engine to stop.   I took back to dealer (Cherry Hill Jeep) the reported the \"star connector\" or Can C-Bus Connector needed to be replaced.  I explained that this never occurred prior to recall issue so it must be covered.  they said they did not know.   They replaced.  I went to pick up and still the car did not show the proper gear. after further review by the dealer, they believe they received and installed the wrong cluster.  This cluster now caused a problem with the Can C-Bus connector, and the car still does not show what gear it is in. All cars show what gear the car is in.  this jeep currently does not. the dealer claims that the software update does not include the gear.  This is not how i purchased the car or how i dropped it off prior to recall issue.  Dealer is trying to charge me for labor of Can C-Bus connector and install for over $1000 and the car still does not show the gear.   I have claim with Stallantis #98090202 they keep pointing to dealer.  Dealer keeps pointing to Stallantis.   A car must show the gear.  This is safety concern to drive the car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}