{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11767031,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2026","dateComplaintFiled":"09/25/2026","vin":"KNDJN2A27G7","components":"ENGINE","summary":"My 2016 Kia Soul 1.6L GDI has an unresolved engine-related safety and recall concern. The vehicle is associated with safety recall SC176 / NHTSA 19V120, which remains identified as incomplete in the vehicle’s recall records. Kia also sent a recall renotification stating that the recall had not been completed.  The vehicle was taken to an authorized Kia dealership after experiencing engine knocking, difficulty accelerating, and a no-start condition. Repair Order #544458 documents the reported engine knocking, trouble accelerating, and inability to start.  The repair order also states that the vehicle was towed out because Kia Techline declined the engine request due to related recall work not having been performed. The vehicle was released without the requested engine replacement or a completed resolution.  The concern is that the vehicle experienced serious engine-related symptoms while an applicable safety recall was listed as incomplete, and the manufacturer’s authorization process did not result in a completed recall-related remedy. The vehicle was subsequently removed from the dealership.  I request that NHTSA document and review this complaint, including whether the recall remedy and engine-related concerns are being appropriately addressed. The vehicle and supporting records may be available for inspection upon request.  Supporting documentation includes the Kia recall letter, recall verification, dealership repair order, and communications concerning the manufacturer’s review.","products":[{"type":"Vehicle","productYear":"2016","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}