{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11767060,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2026","dateComplaintFiled":"09/25/2026","vin":"5YJ3E1EA9JF","components":"STRUCTURE,BACK OVER PREVENTION","summary":"Possible ineffective recall remedy – NHTSA Recall 21V-00D / Tesla SB-21-17-008.  My Model 3 received the trunk harness recall remedy in 2023. Tesla inspected the original harness, determined it was within specification, left it installed, and added the guide protector. Tesla’s recall documentation states the guide is intended to prevent further wear caused by trunk movement; if wear is beyond specification, the harness is replaced.  In 2026, my rearview camera began intermittently failing. I found that I can reproduce the failure by operating the trunk and provided Tesla video evidence. Tesla has now diagnosed an internal fault in the same original trunk harness and says the harness requires replacement.  This appears consistent with the safety condition addressed by 21V-00D: repeated trunk movement can damage the harness/coaxial cable and cause loss of the rearview camera.  I repeatedly asked Tesla what diagnostic evidence shows this is a different failure mechanism. Tesla has not identified one. Instead, Tesla has repeatedly stated that it considers this separate because approximately 3 years have passed since the recall remedy. I asked whether this three-year distinction comes from a NHTSA requirement or written Tesla policy; Tesla could not identify one.  My concern is that vehicles considered successfully remedied by retaining the original harness and installing the guide may remain susceptible to the recalled failure after additional trunk-use cycles.  Original harness retained → recall guide installed → continued trunk use → internal harness fault → rearview-camera failure.  I am reporting this so NHTSA can evaluate whether this represents a potential durability/effectiveness issue with the 21V-00D guide-protector remedy and whether similar post-remedy failures are occurring in other affected vehicles. Tesla correspondence and service documentation are attached.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}