{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11767233,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2026","dateComplaintFiled":"09/27/2026","vin":"5lmcj1c97ku","components":"POWER TRAIN,ENGINE","summary":"I am filing an urgent safety complaint regarding a severe Ford/Lincoln EcoBoost engine defect, fraudulent recall reporting, and the illegal refusal of repair on my vehicle, which has only around 20,000 miles. Since this vehicle is under an active safety recall, the manufacturer and dealership have a strict legal obligation to perform the recall repair at no cost to the consumer.My vehicle recently experienced a major engine failure with the Check Engine Light illuminated The authorized dealership diagnosed the issue as an inherent EcoBoost engine defect, specifically confirming a Cylinder #1 Misfire caused by Coolant Intrusion into the engine cylinders. They stated that the engine is severely damaged and provided a repair estimate of $12,000 for a complete Long Block Engine Replacement.However, they are completely refusing to cover this repair, telling me that they cannot help me and that I must pay out of pocket to fix it myself. To evade their legal safety obligations, the manufacturer sent an official letter falsely claiming that the recall service was already successfully completed at Norm Reeves Lincoln on April 24, 2024. This is a complete lie. I have NEVER received, authorized, or brought my vehicle in for this recall service.They have fraudulently marked this safety recall as completed in their system to strip away my consumer rights and leave me with a dangerous vehicle and a $12,000 bill. Operating a vehicle with coolant intrusion poses an immediate risk of sudden engine stalling, catastrophic failure, or fire on the highway. I formally request NHTSA to investigate this fraudulent recall reporting and unlawful refusal of repair, and compel Ford/Lincoln to perform the actual safety recall and long block engine replacement immediately at no cost as required by federal law.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]}]}