{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11767259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"09/27/2026","vin":"1FMJK1MT3KE","components":"POWER TRAIN","summary":"Our 2019 Ford Expedition Max Platinum (VIN [XXX]) is covered by NHTSA recall [XXX] / Ford recall 26S48 for the transmission park system defect.  Transmission problems began not long after purchase, within the warranty period. The transmission shifted hard and banged loudly during acceleration. We reported this to the dealer on multiple occasions. The dealer's repeated response was PCM reprogramming, which never corrected the condition, and the dealer repeatedly stated they could not replicate the problem. The transmission was never repaired under warranty.  In XXX, an independent shop, [XXX], diagnosed a stored TCM code P07E6, \"Stuck in Park.\" The vehicle now attempts to shift into Park on its own and jumps out of gear while driving. It is barely drivable.  The dealer quoted approximately $9,867 to replace the transmission and did not acknowledge the open recall on the VIN, despite the recall appearing in both NHTSA's and Ford's own VIN lookups.  I contacted the Ford Customer Relationship Center referencing recall 26S48. The representative stated nothing could be done because this is an advance-notice recall, refused to open a case number, refused escalation to a regional manager, and ended the call. Ford separately instructed the dealership not to open a ticket.  The permanent remedy is not expected until Q2 2027. The vehicle is unsafe to drive now. Ford has offered no interim remedy, no inspection, no loaner, and no case number.  I am proceeding with an out-of-pocket transmission replacement because the vehicle cannot safely remain in service for another year.  I am filing because the interim remedy is inadequate for owners whose vehicles have already failed, because warranty complaints were dismissed as unable to replicate, and because Ford declined to document my report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}