{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11767274,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2026","dateComplaintFiled":"09/27/2026","vin":"KNDJP3A55G7","components":"UNKNOWN OR OTHER,ENGINE","summary":"Dear Kia Customer Care,  I am writing to formally express my disappointment and serious concern regarding my 2016 Kia Soul, VIN [XXX], its engine failure, the applicable engine recall/warranty coverage, and my experience obtaining assistance and repairs through Kia.  Most importantly, this situation involved more than an inconvenience or ordinary mechanical problem. My son's safety was placed at serious risk when my Kia abruptly lost power and became disabled in high-speed freeway traffic.  XXX – Dangerous Freeway Breakdown  On Saturday, XXXX, at approximately 9:30 p.m., my son, [XXX], was driving my Kia Soul on the [XXX] from [XXX] toward [XXX], for his 11:00 p.m. work shift.  According to [XXX], the vehicle abruptly began losing speed and eventually came to a complete stop near the freeway median. The vehicle was left in an extremely dangerous position with high-speed traffic approaching nearby.  [XXX] noticed that the check-engine light had illuminated. He repeatedly attempted to restart the vehicle, but it would not start.  When [XXX] called me for assistance, I panicked because of the dangerous circumstances. My immediate concern was that my son or another motorist could be seriously injured.  I contacted AAA for emergency roadside assistance. Because of the hazardous location, AAA contacted the California Highway Patrol (CHP) to assist until the tow truck arrived. [XXX] was instructed not to leave the vehicle because of the high-speed traffic surrounding him.  AAA ultimately towed my Kia Soul to Kia Cerritos because it was the closest Kia dealership I could locate that offered an overnight vehicle drop-off.  XXXX – Vehicle Received by Kia Cerritos  On Sunday, XXX, a service representative contacted me to confirm that Kia Cerritos had received my vehicle. I was asked what had occurred the previous evening, and I explained the incident in detail.  XXX  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}