{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11767464,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2026","dateComplaintFiled":"09/28/2026","vin":"1GYS3BKL3RR","components":"UNKNOWN OR OTHER,ENGINE","summary":"I was traveling in the middle lane at the normal rate of speed approximately 70 mph. All of a sudden I see a message to press start engine button again. I pressed the button and nothing happened. We started loosing speed and I notice that the car had downshifted into neutral. We were unable to navigate safely to the side of the road before coming to a complete stop in the middle of a busy highway with cars travelling at a high rate of speed. I had two small children in the back seat. When the police arrived, they tried unsuccessfully to determine how to move the car into neutral to push it to the side of the road. There was no safe way to exit the vehicle OR move it.  We contacted OnStar and they dispatched roadside assistance and ran diagnostic. No known issues were noted. I contacted corporate and they said there are NO KNOWN ISSUES with this make or model despite there being numerous reports of other drivers experiencing the exact same thing. This could have been a tragedy. This car is well maintained, low miles, and was purchased new. The vehicle is now at the dealership with undetermined issues. The police noted that this is a known issue that they have seen with these vehicles. The dealership and the manufacturer have been unhelpful in resolving this issue and addressing safety concerns.","products":[{"type":"Vehicle","productYear":"2024","productMake":"CADILLAC","productModel":"ESCALADE","manufacturer":"General Motors, LLC"}]}]}