{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11767550,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2026","dateComplaintFiled":"09/28/2026","vin":"5xypg4a50gg","components":"ENGINE","summary":"Vehicle equipped with 3.3L V6 Lambda II engine, covered under active Kia Warranty Extension Campaigns WTY035/WTY039 for engine block head bolt/gasket failure.In July, the vehicle experienced a cooling system issue and was brought to authorized dealer Westgate Kia. Despite explicit campaign guidelines mandating a coolant pressure test and chemical combustion block test for cooling complaints on this engine, the dealership failed to follow the TSB protocol. They attributed the issue solely to an external hose, recommended unrelated peripheral repairs, and released the vehicle without performing the required campaign diagnostics.A few months later, the unchecked progressive manufacturing defect resulted in catastrophic engine failure. The vehicle exhibited intermittent overheating, blew heavy white smoke from the tailpipe (indicating a massive head gasket breach/coolant entering combustion chambers), and ultimately suffered a total loss of cylinder compression, requiring it to be towed back to Westgate Kia.The dealership is currently trying to evade the 15-year/180,000-mile WTY035/WTY039 campaign coverage. The service department is refusing to follow the mandated diagnostic flowchart to check for stripped engine block head bolts, instead claiming the failure is due to a \"melted radiator.\" They are attempting to blame the consequences of the extreme engine overheating on peripheral parts to avoid performing the required engine sub-assembly replacement under the federal campaign.","products":[{"type":"Vehicle","productYear":"2016","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}