{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11767919,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"09/29/2026","vin":"4S4BSAKCXJ3","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"The 8-inch Gen 3 Harman STARLINK touchscreen is delaminating/bubbling. It registers phantom touch inputs and becomes unresponsive on its own while the vehicle is in motion, changing audio, navigation, and system settings without driver input. If a phone is ever attached, the screen will randomly calling phone numbers. These unintended inputs and lockups are an extreme distraction hazard while driving. This is a known defect previously covered under Subaru's extended warranty and the Udeen settlement, and now covered to 8 years/150,000 miles on 2019–2023 models. No crash or injury has resulted. These issues began many years ago (at least as early as 2020), when the car still belonged to my mother. Since the car was transferred to me last year, it has only gotten worse and the phantom inputs are sometimes constant and are an extreme distraction.","products":[{"type":"Vehicle","productYear":"2018","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}