{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11767923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2026","dateComplaintFiled":"09/29/2026","vin":"1fmsk7fhxlg","components":"POWER TRAIN","summary":"2020 Ford Explorer Transmission Failure Vehicle: 2020 Ford Explorer Limited (~66,000 miles)     SAFETY HAZARD: My SUV experiences a violent jolt while driving that feels like a sudden, unexpected brake tap. Originally occurring at 35 mph, the defect has actively degraded: it now breaks right through Sport Mode and aggressively occurs at 45 mph. This unexpected deceleration in traffic is a severe safety hazard that risks a rear-end collision.     DELAER DIAGNOSTIC FINDINGS (VERBATIM): \"Tech findings: VERIFIED CUSTOMERS CONCERN VEHICLE SLIPS AND BANGS INTO GEAR. HOOKED UP FDRS AND RAN DTCS AND NO DTCS PRESENT. RAN OASIS FOR TSB AND SSM AND SSM 53876 IS PRESENT FOLLOWING TSB DIRECTED TO FOLLOW WORKSHOP MANUAL SECTION 307-01 UNDER DIAGNOSIS AND TESTING, DIAGNOSIS BY SYMPTOM. USING SHOP MANUAL REPROGRAMMED PCM/TCM TO LATEST CALIBRATION PERFORMED ADAPTIVE LEARNING AND ROAD-TESTED VEHICLE AND CONCERN STILL PRESENT VEHICLE HAS HARSH 3-1 DOWN SHIFT AND 4-5 UP SHIFT. USING SHOP MANUAL DIRECTED TO INSPECT A C D E F AND LOW ONE-WAY CLUTCH NEED TEAR DOWN TO REMOVE TRANSMISSION ASSEMBLY AND INSPECT INTERNAL COMPONENTS FOR DAMAGE AND WEAR.\"     THE DEFECT CONNECTION The vehicle is exhibiting the exact failure profile of active Federal Safety Recall 26S48 / NHTSA 26V402000 (valve body separator plate fluid restriction causing line pressure drops and uncommanded parking pawl engagement). The tech’s notes also reference SSM 53876 and isolate internal mechanical wear on Clutch Packs A, C, D, E, F, and the Low One-Way Clutch (linked to the broken snap-ring defect in TSB 20-2337).    THE CORPORATE BATTLE Because I am 6,000 miles past the 60k powertrain warranty, Ford Corporate opened a case but claims they \"will not be liable for the transmission teardown costs.\" This is unacceptable. Ford is trying to charge me thousands in exploratory labor to diagnose a transmission that is already under a federal safety recall for this exact defect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}