{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11767966,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/27/2026","dateComplaintFiled":"09/30/2026","vin":"1FMJU2AT2LE","components":"SEAT BELTS","summary":"While operating the vehicle, the seatbelt retractor unexpectedly misfired and deployed with explosive force directly adjacent to my left ear. As a military veteran who already manages service-connected tinnitus, the concussive sound—comparable to a gunshot—significantly aggravated my condition, resulting in elevated ringing and heightened health impacts.  ​Furthermore, the seatbelt mechanism is now permanently locked in a compromised position. This creates an unsafe driving environment, as it squeezes me tightly against the seat and distances me improperly from the steering wheel.  ​This failure has severely impacted multiple aspects of my daily life:  ​Professional Impact: My role as a Security Project Manager requires frequent travel between various operational sites. The current condition of the vehicle makes commuting unsafe and directly impedes my ability to perform my job duties. ​Health & Lifestyle: The physical discomfort, combined with the severe aggravation of my pre-existing ear condition and the general disruption to my family's routine, has caused significant distress.  ​Following the incident, I contacted Ford frontline support, documented the situation, and received a case number. I was advised to bring this case number to my local Ford service department to secure a courtesy vehicle or loaner. They could not provide loaner and has sent me to Hertz  ​As a loyal, repeat Ford customer who has purchased multiple vehicles from the brand. Given the safety implications and the disruption to my work and health, I request immediate assistance regarding a safe, long-term resolution and appropriate temporary transportation.  ​","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}