{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11768038,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"09/30/2026","vin":"3FA6P0SU1LR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I am filing this complaint concerning my 2020 Ford Fusion Energi and Ford Safety Recall 23S33 / NHTSA Recall 23V440 involving the high-voltage battery. Ford's recall notice states that the Battery Energy Control Module may become damaged due to excess voltage and current flow caused by a Current Interrupt Device activation in one or more high-voltage battery cells. Ford states that this can result in loss of motive power or a vehicle fire. My vehicle has been subjected to the recall remedy/interim work and I cannot use its plug-in charging capability. I purchased this vehicle specifically as a plug-in hybrid. Ford's May 2026 recall notice states that Ford authorized dealers to replace the high-voltage battery free of charge and that the repair will restore plug-in charging functionality. However, I have subsequently been informed that a replacement battery may not actually be available for my vehicle until approximately XXX, and I have been told that even that estimated timeframe is not guaranteed. I purchased this vehicle used at approximately 37,000 miles and it currently has only approximately 43,705 miles. I have therefore driven it only approximately 6,705 miles since purchasing it. My concern is that Ford acknowledges a safety-related high-voltage battery defect and has restricted the plug-in capability of the vehicle, yet I may potentially have to wait until late 2027 or longer for the replacement battery that restores the vehicle's intended functionality. I am requesting that NHTSA review Ford's administration of Recall 23S33 as it relates to the availability and timeliness of the permanent high-voltage-battery remedy and determine whether owners such as myself are receiving a safe, free and effective recall remedy within an appropriate period.  I was working in [XXX] and did not receive recall information at my [XXX] address  I am back in [XXX].  I want Ford to buy back the vehicle based on the letter sent. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"FUSION ENERGI","manufacturer":"Ford Motor Company"}]}]}