{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11768079,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2026","dateComplaintFiled":"09/30/2026","vin":"3FA6P0HD0JR","components":"ENGINE","summary":"Capital Ford of Wilmington diagnosed my vehicle with coolant intrusion into cylinder 2, accompanied by diagnostic trouble codes P0302 and P0316, after check engine light came on. I have been advised that the vehicle requires a complete engine replacement, with an estimated cost of $13,180.89.  The vehicle has experienced sputtering and hesitation, creating concern that it could lose power or stall. These symptoms are concerning. After researching this issue, I have learned that coolant intrusion is a documented problem associated with certain Ford vehicles equipped with the 1.5L EcoBoost engine produced during the 2017–2019 period. Ford has addressed this issue through Technical Service Bulletins and Customer Satisfaction Program 21N12. I contacted Ford and was told that my VIN is not covered under the Customer Satisfaction Program. When asked why mine was not covered but other were , Ford stated that even if it is the same issue that is being recalled if my VIN is not flagged it will not be covered for any recall or assistance.I called Ford when I first purchase vehicle and asked about this recall and was told if I didn't have anything wrong with my car and no engine lights that my car was fine and to bring it in if I have any issues.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"FUSION","manufacturer":"Ford Motor Company"}]}]}