{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11768139,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2026","dateComplaintFiled":"09/30/2026","vin":"1FMJK2A87PE","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"A few months ago, I noticed there was a delay in the power running board on the drivers side. The passenger side running board came up but the drivers side would only come up after driving for a minute. Now, the drivers side does not come up, without assistance. The motor still moves. It be gins to come up, rising about an inch before immediately going back down, as if something is blocking it. It has been cleaned, free of debris, and lubricated and the issue continues. We got it back in manually, and turned them off for about a week, we continue to try, as we read things on the ford forums but no avail. The worst part is it seems like it doesn’t go all the way in, I tripped getting out of the car and hurt my knee because of this issue. It has been confirmed as a “known issue” with many dealers. And has been replicated. Their suggestion was to get rid of the power boards, but I paid for a vehicle with power boards and I want them to work. There was no system notification on the ford app nor on the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}