{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11768283,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2026","dateComplaintFiled":"10/01/2026","vin":"1C4PJMBX6LD","components":"ENGINE","summary":"To Whom It May Concern,  I am submitting this complaint regarding a catastrophic Power Transfer Unit (PTU) failure on my Jeep Trailhawk that has rendered my vehicle undrivable and raised serious safety concerns.  While driving, my vehicle experienced a sudden PTU failure that resulted in a loss of safe vehicle operation. The failure was severe enough that the vehicle could not be driven and had to be towed to an authorized Jeep dealership for diagnosis and repair.  The dealership has confirmed that the PTU has failed; however, there is currently no available repair solution or replacement part to permanently correct the issue. As a result, my vehicle remains out of service indefinitely.  In addition to the safety concerns related to this failure, I am extremely concerned about the manufacturer's response. Although Jeep has acknowledged the failed component, I have been informed that I must pay out of pocket to have the same defective PTU reinstalled temporarily until a permanent repair becomes available. Jeep has stated they may reimburse me at a later date, but they are requiring that I bear the upfront cost for a known faulty component. Furthermore, neither Jeep nor the dealership has provided a loaner vehicle, despite my vehicle being disabled through no fault of my own.  This situation has left me without reliable transportation and has created significant financial hardship. More importantly, the apparent lack of an available repair raises concerns that other Jeep owners may experience similar failures while operating their vehicles. A sudden PTU failure can create dangerous driving conditions and poses potential risks to drivers, passengers, and others on the road.  I respectfully request that NHTSA investigate this issue, including:  The frequency of PTU failures in Jeep Trailhawk vehicles. Whether this failure represents a broader safety defect affecting other vehicles. The adequacy of Jeep's response to affected owners. The safety implications of requiring","products":[{"type":"Vehicle","productYear":"2020","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}