{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11768559,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2026","dateComplaintFiled":"10/02/2026","vin":"3GKALYEG3RL","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"I am reporting a recurring backup camera malfunction in my 2024 GMC Terrain AT4. Since purchasing the vehicle, I have experienced repeated instances in which the rearview camera display goes completely black when the vehicle is shifted into reverse. This prevents me from seeing the camera image while backing up.  The malfunction presents a safety concern because the rearview camera is an important aid in identifying pedestrians, children, objects, and other vehicles behind the vehicle. When the display goes black, I lose that visual assistance, increasing the risk of backing into a person or object, particularly in parking lots, driveways, and other areas where pedestrians may be present.  I have taken the vehicle to authorized dealerships for multiple service visits and repair attempts. Despite these efforts, the same backup camera failure continues to occur. Although different components may have been inspected, repaired, or replaced during these visits, the recurring problem remains the same: the backup camera display goes black when the vehicle is in reverse. The underlying cause has not been adequately resolved.  The vehicle has been presented to authorized GM dealerships for diagnosis and repair, and the relevant service records should document the repair attempts and the recurring complaint. I have also submitted a repurchase request to GM because of the ongoing issue, but my request was declined.  I am requesting that NHTSA document and review this recurring malfunction because of the potential safety risk associated with losing the rearview camera image while reversing. I am concerned that this issue could result in a collision or injury if the driver is unable to see a person or obstacle behind the vehicle. I can provide available service records and make the vehicle available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2024","productMake":"GMC","productModel":"TERRAIN","manufacturer":"General Motors, LLC"}]}]}