{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11768670,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2025","dateComplaintFiled":"10/03/2026","vin":"4s4bsenc3j3","components":"ELECTRICAL SYSTEM","summary":"The touchscreen has delamination and ghost touching of the apps.  I spoke with my dealer and was first told it was covered by Subaru to replace, as it was a known issue, but when I took my car to the dealer, I was told I would have to pay around $1,500 to have it repaired/replaced.  The ghost touching of the screen is so bad and consistent that it is very distracting while driving. It makes a beep sound for every ghost touch. Yesterday it phoned someone from my phone's address book.  You can not use the screen for maps or destinations. 95% of the time the screen does not respond to my touch.  I can not get the screen to do what I need it to do.  I am at the mercy of the 'ghost' and what it selects.  I find this dangerous while driving because you need to look at the screen and try to stop the ghost from touching selections. This is distracting, and I can't stop whatever the ghost is selecting on my screen.  The radio/screen will not shut off - I have no choice but to put up with the problem.  My dealer said 'when I can't stand it anymore, I should consider having it replaced at my expense.\"  It is currently around 13 months that I have put up with this nonsense, because of a delamination issue that is a known issue.  Shame on Subaru for allowing this to go on.","products":[{"type":"Vehicle","productYear":"2018","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}