{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11768701,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2026","dateComplaintFiled":"10/03/2026","vin":"5TDADAB52TS","components":"STRUCTURE","summary":"About two months after purchasing my new 2026 Toyota Grand Highlander Hybrid, I noticed the air conditioning had stopped cooling. I did not notice any impact, so I do not know exactly when the damage occurred. I drive normally on public roads and do not go off road. The vehicle had approximately 7000 miles when the problem was found.  There were no warning lights or messages. The only symptom was the AC blowing warm air, which I first noticed around September 25, 2026.  Tansky Sawmill Toyota in Dublin, Ohio inspected the vehicle on [date] and found the AC condenser had been punctured by a rock or road debris. The dealer classified it as road damage and declined warranty coverage. The repair cost $2005.03. The damaged part is / is not available for inspection. I have the repair order and photos of the damage.  The Grand Highlander's grille has large openings with no protective screen in front of the heat exchangers, so ordinary road debris can strike them directly. In my case the condenser was hit, but the radiator and hybrid inverter radiator sit in the same exposed area, and damage to those can cause coolant loss and loss of propulsion while driving. That puts drivers and others on the road at risk. I believe this is a design defect and ask that my complaint be considered as part of Defect Petition DP26006.","products":[{"type":"Vehicle","productYear":"2026","productMake":"TOYOTA","productModel":"GRAND HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}